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Frequently Asked Questions

How can I close my account?

Before you can close an account, you will first need to remove all funds from the account(s). This can be done through the Client Portal via a withdrawal or transfer. Once the balance is Nil you will need to send an email to service@axitrader.com confirming your account number and a written request for it to be closed.

Additional Information

How do I transfer funds between personal accounts?

Can I change the base currency of my account?

How can I change my contact details?