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Frequently Asked Questions

How long does it take to fund my account?

This will depend on the funding method you wish to choose:

Funding method

Duration

Debit and Credit Cards
(Visa, Master, Maestro, JCB)

instant

Neteller

instant, max 15 mins

Skrill/Moneybookers

instant, max 15 mins

Global Collect
(only for Australian Clients)

3-5 business days but may take longer

BPAY
(only for Australian Clients)

same day or next day

China Union Pay
(only for Chinese residents)

1-3 business days

Bank Transfer

  • for local payments it is the same day or next day
  • for international payments 3-5 business days
    but may take longer

Broker to Broker Transfer

3-5 business days but may take longer

More information can be found here.


Additional Information

How do I deposit funds?

What methods can I use to fund my account?

What are the costs of funding and withdrawal on my account?